Support

Need a hand? Most answers are below. If you're still stuck, e-mail support@wasssh.com and tell us your phone model and app version (Settings → Version). We usually reply within two working days.

Restore Premium on a new phone

Sign in with the same Apple ID or Google account you bought Premium with, open wasssh, go to Settings → wasssh Premium and tap Restore purchase.

Move your plan to a new phone

1. On the old phone: Settings → Back up & restore → Export. Save the file somewhere you can reach from the new phone.
2. On the new phone: install wasssh, then Settings → Back up & restore → Choose file.

Importing replaces everything on the new phone. Backup is free.

Reminders don't arrive

• Check that Settings → Reminders is on and that the right days are selected.
• Allow notifications for wasssh in your phone's settings.
• Reminders are only sent on days when something needs attention.
• Open the app once in a while: reminders are planned two weeks ahead.

Delete your data

Settings → Delete all data removes every room, task and history entry from your phone. Your Premium purchase is not affected. We hold no copy of your plan.